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Quick Phone's
mission is to develop
technology and employ
superior operators so
that our customers receive
the best Call Center and
Telephone Answering Services
in the country.
Through a number of strategic
acquisitions and by the
standardizing of state-of-the-art
technology, we offer our
clients high-quality service
that is unsurpassed in
the industry.
Our clients range in size
from Fortune 500 companies
to the local gardening
service. The account complexity
may vary but our commitment
to service does not.
We blend today's state-of-the-art
electronic media, fax,
e-mail, wireless and voice
messaging with the finest
operators and management
in the industry. We do
not require a contract
or any set up fees. Most
of our clients are on
our custom flat rate plans.
But wait ...that is not
all. We are so sure that
we are the best, we offer
a one-week, no obligation,
free trial-period so you
can see for yourself that
we deliver.
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OUR
TEAM |
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Sales
& Marketing
Our knowledgeable sales
staff can assist you in
developing customized solutions
that satisfy your specific
business requirements.
By working in concert with
the other groups within
Quick Phone, we can provide
a solution that incorporates
the right mix of people
and technology to ensure
the highest level of service
to your customers.
Customer
Service
Our agents are required
to complete a rigorous
in-house training program
which includes instruction
on proper telephone etiquette,
problem resolution and
escalation, as well as
client-based instructions
relating to how they process
calls for a given business
environment.
Management
Our management team is
comprised of individuals
with years of experience
in managing customer service
oriented companies. Our
flat management structure
allows for fast and effective
decision-making that ensures
a timely response to any
requested changes in service,
answers to questions and
problem solution.
Technology
Our technical staff has
experience in all facets
of telecommunications
including telephone, paging,
cellular, two-way radio,
videoconferencing, internet,
and networking. The technical
staff is available 24/7
to ensure rapid problem
resolution.
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