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LIVE
REMOTE RECEPTIONIST
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We
answer your calls
promptly and courteously
(within 2 rings, 99%
of the time) |
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We
take the callers message
and transmit it in
a clear and concise
manner |
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We
deliver your messages
to you when and how
you prescribe. You
can receive your messages
in a variety of ways
based on what is best
for your business.
We deliver urgent
messages to you immediately
via text message to
2-way cell systems
or by voice message
to cell or text message
to cell or pager notification.
We can even connect
you to your caller
real time if that
is what you desire.
We relay other non-urgent
messages by fax, e-mail
or voice mail or by
text messaging to
your cell phone or
pager. |
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We
become your personal
secretary, but at
a fraction of the
cost, Quick Phone
answers your phone
with a live professional
receptionist, 24 hours
per day, 7 days per
week.
We’re equipped with
web enabled PCs that
give instant access
to company information
on a custom page.
This is designed around
your input with specific
information that the
agent needs to know.
The result is familiarity
and a highly professional
environment in which
we receive and react
to your company’s
incoming calls.
Names are spelt out
phonetically, so our
agents can answer
with confidence that
they’re putting their
best face on your
company. |
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24
X 7 X 365 SUPPORT |
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With
Quick Phone you can
be available for your
customers 24/7. even
if your are out of
the office, on vacation
or in a business meeting
Quick Phone is never
closed; we are open
24 hours a day with
no break. We strive
to exceed your expectations
every day.
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MESSAGING |
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Quick
Phone provides fast
and accurate messaging,
in whatever form of
communication you
specify and whenever
you want it. We ensure
that you don’t miss
out any important
calls. At Quick Phone
you’ll never be left
out in the cold. |
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LEAD
PROSPECTING AND QUALIFYING
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Lead
prospecting and qualifying
also allows you to
discover your individual
prospect's questions,
concerns, objections,
and hot-button issues.
We at Quick Phone
understand that lead
prospecting and qualifying
programs are very
important marketing
tool to
properly qualify your
prospects so your
highly skilled,
highly paid salespeople
are not wasting their
valuable time!
With Quick Phone,
lead prospecting and
qualifying DOES NOT
have to be the responsibility
of your salespeople!
With the technology
of today's advanced
dialing systems, it
is more cost effective
to outsource your
lead generation program
than do it in-house.
At Quick Phone, we
know how to write
scripts and capture
more information.
Our agents are equipped
with computer telephony
systems that automatically
dial calls and route
connected calls instantaneously
to a trained agent.
The agent is therefore
totally focused on
serving customers
instead of just calling
them.
No
massive capital investment!
No addition to your
payroll! Quick Phone
provides the perfect
solution for your
business needs. We
understand the rules
and abide by them,
so you are assured
that leads are being
conducted within the
law.
With Quick Phone,
you will never miss
that important call.
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CALL
TRANSFERING "PATCHING"
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As
per your instructions,
after greeting your
caller, we can transfer
the “live” call directly
to you at whichever
location you specify.
With Quick Phone,
we provide you with
a direct connection
from customer to client
and have the capability
to ensure that each
call receives an immediate
response.
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ORDER
TAKING |
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Quick
Phone has friendly
and professional operators
that will answer your
phones or take product
orders from your customers
in a caring and interested
manner.
Quick
Phone provides: |
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Live
operator answering
24 hours per day,
7 days per week. |
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Customized
service. |
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Order
taking via your website
or we will program
a site for you. |
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Fax,
paged, email or downloaded
message delivery. |
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Scheduled
or instant message
delivery. |
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Toll-free
numbers. |
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Visa,
Mastercard and American
Express capability. |
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MULTI-LINGUAL
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We
offer our live answering
service in English
and Spanish 24X7.
We can also provide
services in other
languages upon request.
We understand your
customers feel the
most comfortable with
the language they
prefer. There is no
such thing as a U.
S. market. It is a
multi-lingual market
and the trends show
that this is increasing
rapidly.
We allow your customers
to communicate in
their preferred language,
thus building loyalty
to your company. |
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800
ANSWERING |
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You
no longer have to
stick to local number
for calls that come
from across the nation.
Customers demand a
toll-free number when
they are required
to call a business
that is out of their
regional calling area.
Today, this is the
business standard.
Does
your business have
a toll-free number?
With a toll-free
number, not only
will you give your
company a reputable
image, but you will
also be expanding
your reach nationwide.
Most professional
answering services
offer 800* numbers
and toll-free services,
we offer them at
no additional charge
as part of our pricing
structure.
Here
are some of the
key benefits of
our 800 Answering
Service: |
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Increased sales because
customers can call
you toll-free. |
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Home-based
and small businesses
appear established
and more credible
with an 800 number. |
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Your
800 number remains
the same throughout
the life of your contract,
providing stability
for your customers
and preventing lost
sales should you ever
have to move or change
your local phone number. |
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By
using a different
800 number for each
marketing campaign,
you could effectively
track marketing results
to determine return
on investment. |
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An
800 number on your
fax line allows customers
and sales reps in
the field to submit
orders by fax without
incurring a long distance
charge. |
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There
is no need to install
and pay for another
phone line. A toll-free
number can be set
up to ring directly
to any existing phone
line that you choose,
including your existing
business line, your
home phone, cell phone,
etc. If you move in
the future, open a
new office, or receive
a new local phone
number, your toll-free
800 number will not
need to change! You
would simply contact
your provider and
they will change the
toll-free number to
ring to the new local
number that you designate. |
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VOICE
MESSAGING SOLUTIONS |
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Automated
Attendant Screening
of calls. |
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Quick Phone's
changeable voice screening
allows callers to
listen to customer
prescribed options,
leave non-urgent messages,
get information about
our customers and
ALWAYS have the ability
to reach a live operator.
Additionally, our
clients can have access
to any urgent calls
accessing their call
recordings via fax,
e-mail, voicemail,
alpha pager or wireless
phone. Each message
is sent with a date
and time stamp. |
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Messages
can be retrieved directly
from Quick Phonecall agents during
normal business hours
or through our integrated
Voice Mail system
available 24 hours
a day, 7 days a week.
In addition to retrieving
your messages, you
may also leave messages
for anyone who calls
before or after business
hours, and on weekends
or holidays. |
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SOLUTIONS |
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Doctors
& Health Care
Providers |
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Property
Management |
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Information
Technology |
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Cable
TV Providers |
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General
Contractors |
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Attorneys |
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Plumbing
Contractors |
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HVAC
Contractors |
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Government
Agencies |
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Big
and Small Businesses |
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